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Privacy Policy

1. POLICY

Protecting privacy and confidentiality of information is fundamental to the overall operation of Xinyi Auto Glass. We have created this privacy statement to demonstrate our commitment to protecting the privacy of our employees, clients/customers, website visitors.

This Statement deals with personal information handled by Xinyi Auto Glass (North America) Corporation. Personal information is information about an identifiable individual. Our employees are obligated to ensure that personal information to which they may have access remains confidential, is only used for the purposes for which it was collected, is not disclosed without authorization or used for personal gain. No personal, privileged and/or confidential client information will be disclosed without the client's consent and then only if security procedures are satisfied.

2. ACCOUNTABILITY

The Administration Manager is accountable for the implementation of this Privacy Statement. Any issues or questions regarding this statement should be directed to:

Teresa Chiu
Email address: teresachiu@xinyiglass.ca
Telephone: 905-947-8801
Fax: 905-947-8892

3. PURPOSE

Xinyi Auto Glass at one time or another may collect/receive personal, privileged and/or confidential information which concern employees, company operations or clients/customers for the purpose of

  • Maintaining personnel records in the case of employees
  • Qualifying prospective clients
  • Purchasing of products
  • Servicing existing clients to serve them better
  • Processing and administering the above or other purposes as necessary

This statement aims to preserve the privacy of employees, clients/customers and Xinyi Auto Glass, by outlining the company's obligations for dealing with personal, privileged and/or confidential information.

4. LIMITS FOR COLLECTING, USING, DISCLOSING AND KEEPING PERSONAL INFORMATION

Xinyi Auto Glass does not collect, use or disclose personal information of individuals except when individuals give consent and provide the information on a voluntary basis. There may be occasions where more specific personal information is necessary for the company to proceed with a request for information, or provide the customer with a product or service. In such cases, we will provide the individual with a description on the information we need and we also undertake that such information will be kept strictly confidential.

Personal information is only retained as long as is necessary to provide individual with the requested product, service or information, and will be deleted/destroyed afterwards. If there is a need to retain such information, this will be kept for a period not longer than two years.

5. SAFEGUARDING PERSONAL INFORMATION

Xinyi Auto Glass is committed to ensuring the privacy of our employees, customers, potential customers and website visitors. In order to prevent unauthorized access or disclosure, we store personal information in secure electronic and physical files. This includes secure locks on filing cabinets, and restricted access to electronic records and computers.

6. LINKS TO OTHER WEBSITES

Our website may contain links to other website of interest. Once an individual has used these links to leave our site, Xinyi Auto Glass will not have any control over that other website. Therefore we cannot be responsible for the protection and privacy of any information which the individual provides whilst visiting such sites; and such sites are not governed by this privacy statement.

7. ACCURACY

Xinyi Auto Glass makes every effort to keep personal information as accurate, up-to-date and complete for the purpose set out. We do not routinely update personal information except when and requested by the individual.

8. ACCESS TO PERSONAL INFORMATION COLLECTED

Xinyi Auto Glass makes readily available to individuals our Privacy Statement and related procedures for managing personal information. We provide access to the Privacy Statement on our website.

At the written request of any individual, he or she may view or edit their personal information as collected by Xinyi Auto Glass. Xinyi Auto Glass will inform them of what it is being used for and, in cases where it has been disclosed, to whom it has been disclosed.

To make a request, please send email or fax addressed to our Administration Manager at the address indicated above. In the request please include the following information: name, contact details, the nature of the request, including whether the individual wishes to view and/or edit information or inquire regarding use and/or disclosure.

Xinyi Auto Glass will respond in no later than thirty days after receipt of the request, or if we are not able to respond by this period, we will send the individual a notice of extension.

9. QUESTIONS

Any questions or comments about Xinyi Auto Glass handling of personal information should be directed to our Administration Manager.